Order Processing

  • Processing Time: Orders are typically processed within 1–2 business days (Monday to Friday), excluding public holidays.
  • You’ll receive an order confirmation email immediately after checkout, followed by a shipping confirmation email once your order is dispatched.

Order Tracking

  • Once dispatched, you’ll receive:
    • tracking number, accessible via email and your Bugle account.
    • A link to the courier’s tracking portal.
  • Standard and Express shipments provide real-time tracking updates.

Delivery Areas

  • We deliver throughout mainland India.
  • Rural or remote areas might take an extra 2–3 business days for delivery.

Delivery Issues & Missed Delivery

  • If delivery is delayed or not received, you can:
    • Use the provided tracking link or contact our support.
    • For a missed delivery, most couriers will attempt a second delivery or leave the item at your local collection point.
  • Held at pickup point? We’ll notify you via email or SMS for easy retrieval.

Packaging & Safety

  • All orders are packed securely to prevent leakage or breakage.
  • We use discreet & eco-friendly packaging, especially for fragrance items.
  • All packages include tamper-evident seals to ensure product integrity.

Packaging & Safety

  • All orders are packed securely to prevent leakage or breakage.
  • We use discreet & eco-friendly packaging, especially for fragrance items.
  • All packages include tamper-evident seals to ensure product integrity.